Subject: Urgent Security Update regarding cPanel Authentication Paths

We would like to inform our clients of a recently identified security vulnerability in cPanel software. This issue affects various authentication paths across all currently supported versions. To ensure the integrity of your hosting environment, a patch has been released to address this vulnerability.

Managed Services (Shared Hosting, Managed VPS/Dedicated)

Status: Secured If your account or server is Managed by our technical team, no action is required from your side. We have already applied the necessary security patches across our infrastructure to ensure your data remains protected.

Unmanaged Services (Self-Managed VPS/Dedicated)

Status: Action Required If you manage your own server, you must manually apply the update immediately. Please log in to your server via SSH as root and execute the following command:

/scripts/upcp --force

Verified Patched Versions: Ensure your installation is updated to one of the following versions (or higher):

• 11.110.0.97 | 11.118.0.63 | 11.126.0.54

• 11.132.0.29 | 11.136.0.5 | 11.134.0.20

Important Note: If your server is running an unsupported or End-of-Life (EOL) version of cPanel, it will not receive this patch. We strongly urge you to upgrade to a supported version immediately to mitigate security risks.

If you are unsure about your service type or require professional assistance to perform the update, please contact our support department by opening a ticket.

Thank you for your continued trust in our services.

GlobeTier Technical Operations